Meet the Team
Setting a Higher Standard
Ian Hey
As a seasoned listing specialist, buyer's advocate, and trusted real estate consultant, Ian Hey champions every transaction with unwavering integrity and dedication. Recognizing that real estate transactions are among life's most pivotal decisions, Ian operates on a bedrock of transparency, authenticity, meticulous preparation, and decisive execution.
With an acute appreciation for the emotional and financial investment his clients make in their homes, Ian distinguishes himself by curating marketing strategies tailored to accentuate each property's unique charm and value. Recognizing that every home has its distinct narrative, he delves deep to unearth and showcase each home.
Beyond the metrics and listings, Ian’s true strength lies in understanding YOU. He listens intently, strategizes diligently, and negotiates fiercely on your behalf. Ian’s relentless work ethic means he is always one step ahead, anticipating challenges, and crafting solutions that align with your goals.
In the ever-evolving realm of real estate, trust is the cornerstone of every successful transaction. When you partner with Ian and his team, you're not just gaining an agent; you're aligning with a dedicated ally committed to safeguarding your interests, preserving your investment, and delivering unparalleled results.
Paul Roberts
Paul, with over ten years of experience in the real estate and development industry, brings a wealth of expertise to the table. His background spans various facets of the real estate industry, including real estate development and sales, construction management, and property management. This diverse skill set not only equips him with a comprehensive understanding of the market but also enables him to offer clients a holistic approach to their real estate needs.
In an industry where real estate transactions often represent significant financial milestones for individuals, Paul's mission goes beyond just closing deals. He is committed to providing the highest quality of service and dedication to his clients, ensuring that their interests are protected every step of the way. Whether buying or selling, Paul works tirelessly to deliver winning results for his clients, leveraging his extensive experience and market knowledge to navigate even the most complex transactions with ease.
Paul understands that every client's situation is unique, and he takes the time to listen carefully to their needs and concerns. By building strong relationships based on trust and open communication, he strives to make the real estate process as smooth and stress-free as possible for his clients. With Paul by their side, clients can feel confident that they have a dedicated advocate working tirelessly on their behalf to achieve their real estate goals.
Jill Gagliano
Jill started her career as a real estate agent in 2020 during the pandemic, and it was one of the best decisions she has ever made! She loves the look on her buyers’ faces when they walk into a home they know belongs to them. Equally, Jill loves helping sellers navigate their next big step.
Prior to her real estate career, Jill taught dance, performed, and choreographed/directed at many local schools and theaters. When not working with clients, Jill stays active with Susquehanna Stage Company, takes ballet, and practices yoga.
She and her husband are real estate investors as well.
Jill loves watching homes be restored so that they can find people to love them and make them their home. Jill is always ready to help whether you are just starting the process of buying your first home or downsizing.
Chris Stretch
Chris Stretch brings several years of experience in residential real estate to Hey and Associates of RE/MAX Pinnacle. Chris has represented buyers and sellers with integrity in all areas of their transactions since 2019. Prior to entry into real estate, Chris spent 25 years as a Pennsylvania State Trooper, serving the citizens of the Commonwealth in several different capacities.
As your Realtor, Chris will be an advocate for you. Whether you are buying, selling or relocating, he will work to promote your best interests. If you are selling, he will work to get you the best price in the least amount of time by using state-of-the-art technology, team collaboration, and RE/MAX’s marketing materials. If you are buying, he will work hard to provide you with the best information and market data to inform and assist you—enabling you to be a well-equipped buyer with the strongest possible negotiating position. Chris understands that buying and selling real estate can be stressful. As a full-time Realtor, he will work hard to deliver great value, lower your stress level, and make your experience as pleasurable as possible.
Chris is a lifelong Pennsylvania resident, born and raised in Ardmore, Delaware County. He has made his home in Central Pennsylvania for the last 30 years. Chris recognizes the unique characteristics and benefits of living and working in Central Pennsylvania. When not assisting clients, Chris enjoys spending time with his fiancé, his three kids, working-out, entertaining friends, sports, and traveling.
Melissa Elliott
Melissa Elliott brings a wealth of experience and a deep-rooted passion for real estate to her clients. With a background in education spanning over three decades, Melissa has a unique ability to guide and educate buyers and sellers through the intricacies of the real estate process. Her father's 20-year career in remodeling and selling homes inspired her lifelong interest in real estate, and she carries forward his legacy with pride and dedication.
Melissa is known for her direct yet patient and kind approach, ensuring her clients feel supported and informed at every step. Her elite attention to detail and expertise in interior design are enhanced by her skills as an artist, allowing her to visualize colors and stage homes to perfection. Whether preparing a home for sale or assisting new buyers in selecting the perfect paint colors and design elements, Melissa's artistic eye ensures that every space is showcased at its best.
Ron Steffy
Ron, a Lancaster County native who grew up in Lititz, brings a wealth of experience to the field of Residential Real Estate. After a successful 15-year career as a Director of Business Operations for a healthcare company with a presence in both Pennsylvania and South Carolina, Ron seamlessly transitioned into the real estate industry. Recognizing the intricate nature of selling or buying a home, he understands the importance of having a knowledgeable guide to navigate these complexities and achieve successful results.
Ron is passionate about building lasting relationships and believes that trust, transparency, and open communication are the cornerstones of such connections. His commitment to these values shapes his approach to real estate, ensuring that clients receive not only professional expertise but also a supportive and trustworthy partner in their real estate journey.
A graduate of Warwick High School and Penn State University, Ron's roots in the community run deep. However, beyond his professional and educational background, his most cherished role is that of a devoted father, bringing a personal touch to his understanding of the importance of finding the perfect home for families in the community he knows and loves.
Mark Zelinski
Meet Mark Zelinski, your dynamic real estate agent with a passion for finding the perfect place to call home. Born in Guatemala, Mark's journey has taken him across five countries and to over 28 destinations before he settled in the picturesque Lancaster County, Pennsylvania. His diverse background has equipped him with a unique perspective and a deep understanding of what makes a house a home.
When Mark isn't busy matching clients with their dream homes, he's often found immersing himself in nature's wonders. Whether he's hiking up a mountain or spending quality time with his family outdoors, Mark appreciates the beauty and tranquility that surrounds him.
With a genuine interest in his clients' stories and aspirations, Mark is dedicated to making your real estate journey enjoyable and stress-free. He believes that finding a home should be an exciting adventure, and he's committed to making it just that. Let Mark be your guide as you embark on this journey towards finding the perfect place to create new memories and continue your story.
